ServiceNow Migration Delivered in 152 Days.

A stock exchange decided to retire BMC Discovery and migrate to ServiceNow Discovery. 

After two years and four unsuccessful attempts to complete the migration with various partners, the customer felt the commercial impact of ongoing data issues, failed integrations, and a lack of daily coverage.

They turned to TekWurx to deliver this vital project. We completed it in five months.

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TEKWURX IS A TRUSTED PARTNER OF LEADING COMPANIES

A Business Critical Software Integration

Complex Project Requirements:

Not only was the Stock Exchange unable to realise any of the corresponding benefits of ServiceNow Discovery, failing to implement the new technology would have a material impact on the stock exchange's ability to operate efficiently and securely in the service of its clients.

For enterprises, the average application implementation project costs $1.5 million, and projects can typically take over 16 months to complete.

However, 79% of enterprise projects fail, leading to sunk costs without corresponding benefits of the new technology.

 

 

TekWurx Delivered: 

When an enterprise implements new software, even a 10% overrun in project delivery can result in a $5 million profit loss, underscoring the critical importance of timely software development and integration. 

TekWurx were able to deliver the implementation within five months, ensuring project completion within the license window.

TekWurx delivered the migration at 21% of the industry average time with 99.9% data accuracy. 

TekWurx delivered a complex implementation at 79% greater efficiency than the previous provider.

 

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Supporting CIOs

Make better, faster, and more strategic decisions with real-time insight into your organisation’s IT landscape. Align IT with business goals, reduce risk, and support governance with confidence.

Strategic clarity starts with operational visibility.

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ITSM Leaders

Empower your teams with context-rich CMDBs, reduce ticket resolution time, and improve SLA adherence. Support change management with relationship data and service impact insights.

Understand dependencies,  eliminate surprises.

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Engineers

Infrastructure Engineers can work smarter with reliable maps of application and service relationships. Plan infrastructure changes with confidence and automate routine mapping tasks.

More automation. Fewer firefights. Better outcomes

LIVE: Lansweeper X TekWurx uControl Integration

HOW IT WORKS:

With this exciting new integration, Lansweeper and TekWurx are empowering IT leaders with the tools they need to move from reactive problem-solving to proactive service management. It’s a bold step forward, one that positions your IT team not just as a support function, but as a strategic enabler for the entire business. You can’t manage what you can’t see. And you certainly can’t improve what you don’t understand.